“We worked with Georgina and her team to introduce the principles of a Person-Centered Outcome Measurement approach within the Pre-Birth to 19-25 system to help us listen in and learn from children, young people and families to support improvement.
Working with The ELC Programme has triggered us to move from ‘thought in what we know’ towards ‘insight that stimulates action’. Georgina and her team provided space to think and listen.
They provoked reflection and dialogue that identified where the organisational system is. They developed a methodology and tools to help us embrace change and innovation so we can move from a position of ‘identifying the possibilities’ to turning a ‘spotlight on the opportunities’ that tap the potentiality, add value and make the difference to families.
We really valued the input of ELC and the wealth of knowledge and experience they have to bring, which continues to add value to future service delivery!”